Good travel-related customer service in this day and age?

If you read travel guru Christopher Elliott‘s writings as I do, you would think that the entire travel-related industry is going to hell in a handbasket when it comes to customer service, be it airlines that routinely institute new fees, or hotels that regularly overbook and then send unwary customers to lower-grade motels (if at …

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Updated Must-Have Resources

Regular readers of my site may already be familiar with the basics of traveling light, but if you’re new and happen to find this place, you may be wondering where you can find all that information. The stuff is all stashed away in the link labeled “ARCHIVE SITE” above. It’s there because the information, for …

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